FAQ
Home FAQ

 

What is your response time?

In most cases we can provide same day service or an even quicker response time of two hours. Speak to one of our friendly staff to confirm the earliest availability.

How reliable are your staff?

Our staff are very reliable! We only hire the best in terms of friendliness punctuality, and reliability. All of our staff have a minimum 15 years of experience working with printers and copiers.

Is toner included in the service agreement?

Yes – along with parts and labour. We’ll check the toner levels of your printer/copier and and top them up if need be.

Which brands do you sell and service?

We sell and service a large range of brands including Toshiba, Canon, Samsung, Brother, and Xerox. Can’t see your preferred brand? If not, send us a quick query and we’ll let you know if we can service your model.

What’s the warranty on your printers?

We include a 12 month warranty with all new, ex-demo, and second hand models.

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